Privacy Policy
Last updated: 2026-01-14
Crudent Energies (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used responsibly in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect the following personal information when you contact us, request a quote, or interact with our marketing platforms:
- Full name
- Email address
- Phone number
- Company name (if provided)
- Product or service enquiry details
We only collect information that is necessary to respond to your enquiry and provide our products or services.
2. How We Use Your Information
We use your personal information to:
- Respond to enquiries and quote requests
- Provide pricing, product availability, and related information
- Communicate with you regarding your request
- Maintain internal records related to sales and customer service
We do not use your information for unsolicited marketing unless you have explicitly agreed to receive such communication.
3. Sharing of Information
Crudent Energies does not sell or rent your personal information to third parties.
Your information may only be shared:
- With service providers required to fulfil your request (e.g. logistics or delivery partners), or
- Where required by law or regulatory authorities
All reasonable steps are taken to ensure that any third parties we engage protect your information.
4. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.
Your information is stored securely using reputable platforms such as customer relationship management (CRM) and email systems.
5. Your Rights
In terms of POPIA, you have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent where applicable
Requests can be made by contacting us using the details below.
6. Cookies and Tracking
Our website and advertising platforms may use cookies or similar technologies to improve user experience and measure performance. These do not collect personally identifiable information unless you voluntarily provide it.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Crudent Energies
📧 Email: info@crudent.co.za
📞 Phone: 066 100 1411
🌐 Website: www.crudent.co.za